1. Retrohaus is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 30 days prior to your arrival date to cancel your reservation.
2. Cancellations prior to 30 days of the arrival will entitle you to a refund of the deposit less a $25 processing fee. Failure to cancel prior to 30 days will necessitate a charge for the full booking. If there is a special circumstance that warrants cancelling, please give us a call to discuss.
3, Rates/policies are subject to change and vary during high impact periods and special requests.
4, Check-in: After 3:00 PM
All efforts will be made to have your vacation home cleaned and ready by your check-in time, but at times we cannot guarantee the exact time of occupancy due to unforeseen circumstances. If arriving outside of check-in times, please call to make arrangements. We will be able to accommodate early check-in if the house cleaning is finished.
5. Check-out: 11:00 AM
Check-out time must be met to allow cleaning to be completed for the next fabulous guests Guests that occupy the property beyond 11:00 AM without prior approval will be charged a late check-out fee equivalent to $50.00 for each hour of occupancy beyond the checkout time. We will accommodate late check-out if at all possible so please give us a call if you need to request late check-out.
6. Absolutely no smoking or vaping inside! Designated outdoor smoking areas are available.
7. No pets.
Thank you so much for adhering to our policies. Of course, please give us a call if you have any questions!